Bad Dawg Accessories Returns Policy
Bad Dawg's main objective is customer satisfaction. Our warranty program is 30 days from date of purchase (invoice date). To obtain credit for returned goods they must be in the original packaging with a copy of the invoice. Please call or email us first with a detailed explanation of the defect if you plan on returning a defective product. There will be a 20% restocking fee charged on all returned products that are not defective. The restocking fee will be waived if a replacement order is made where the value is 120% of the returned product.
Returning An Item
Package items properly by wrapping and and securing items in a sturdy container and secure with tape.
Do not leave anything loose in the box.
Parts that are damaged during returned shipping will not be accepted.
Insure that items are shipped to:
Bad Dawg Accessories
1 Bad Boy Blvd
Batesville AR 72501
We will gladly accept returns for merchandise that is defective upon receipt. Please notify us immediately by email at firstname.lastname@example.org so that we can give you instructions for return and process your order for replacement or refund. Please include your name, order number, product name, and the specific problem you have encountered.
Please note we do not accept returns for any reason except for products that are defective upon receipt. If, under our sole discretion, an item is accepted for return for reasons other than defect, the item is subject to restocking fees from 10% to 50%.
No items will be accepted for return without a specific return authorization. Please note that you must return the product to us within 14 days after you receive return instructions. Please include all manuals and enclosures that shipped with the product and make sure it is packaged to avoid damage. Please note that damaged and/or incomplete products are subject to restocking fees from 10% to 50%. In cases of major damage or abuse, the product may be refused for return.
Please note: Shipping charges are NON-Refundable.
To avoid costly returns, please contact us with any questions before you place your order.
If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you.
If you have any questions about returns please contact us at:
Bad Dawg Accessories
1 Bad Boy Blvd Batesville, AR 72501